Contact Customer Service

Company name: MB Norisava

Address: Taikos g. 14, Kuršėnai, LT-81164 Šiaulių r., Lithuania

Email: info@lunasculpt.com

Contact Form: https://lunasculpt.com/contact-us/

Phone: +44 20 38078894

Company number: 307562596

Customer service: Monday to Friday between 9:00 am to 5:00 pm.

We strive for optimal customer satisfaction. Please do not hesitate to contact our specialized customer service team via email info@lunasculpt.com or by filling out the contact form below. Your feedback is highly valuable to us. We aim to respond within 48 hours.

If you have any general questions, you may also check our Frequently Asked Questions page.

Frequently Asked Questions

Free shipping on orders over £40.
£9.95 shipping on orders under £40.

Please allow the following shipping times:

  • Processing time: 1–2 days
  • Express shipping: 4–9 days

No additional import duties or tariffs will be charged.

Free shipping on orders over £40.
£9.95 shipping on orders under £40.

Please allow the following shipping times:

  • Processing time: 1–2 days
  • Express shipping: 4–9 days

No additional import duties or tariffs will be charged.

Yes, we offer a 30-day results or money-back guarantee. Please keep in mind that body sculpting results vary from person to person, and you may benefit from giving the product a little more time.

If you decide you’d like to return your device, simply contact us at info@lunasculpt.com, and our team will assist you with the process.

Yes, we ship internationally. Orders are processed within 1–2 business days, with an estimated delivery time of 4–9 business days after dispatch.

Please contact info@lunasculpt.com and include a photo or video of the damaged item so our team can assist you right away.

In the meantime, while we review your inquiry, you’re welcome to learn more about our Treatment Technology here.

Micro-Vibration Therapy within MoonSculpt 1.0

The first at-home, clinically approved device for skin tightening and stubborn fat reduction.

Micro-vibration therapy delivers tiny, rapid pulses into the skin. These pulses activate collagen cells and disrupt fat cells until they break down naturally. The result is skin that feels firmer right away, while fat is safely eliminated by the body—no heat, no pain, just a gentle buzzing sensation.

Body sculpting is a non-invasive treatment designed to shape and tone the body by targeting stubborn fat areas that don’t respond to diet or exercise. MoonSculpt 1.0 uses high-frequency micro-vibration waves that penetrate deep into the skin to help break down fat deposits, stimulate collagen production, and enhance blood circulation in targeted areas.

Designed for daily use, MoonSculpt 1.0 offers a safe, gentle, and effective way to achieve a more sculpted, youthful appearance. Suitable for all ages, it delivers natural-looking results without discomfort. With consistent use, you can enjoy a more refined silhouette and firmer, revitalized skin.

Yes—body sculpting can still be beneficial even if you’re already fit. While a solid workout routine builds overall strength and conditioning, body sculpting helps refine and target specific areas that may need extra definition.

The micro-vibrations from MoonSculpt 1.0 support improved muscle tone, help reduce localized fat, and enhance body definition. As with any body treatment, results vary from person to person, but consistent use—alongside a healthy lifestyle—can help you achieve the best possible outcome.

For best results, we recommend using MoonSculpt 1.0 regularly. A great starting point is 3–5 sessions per week, with each session lasting 10–15 minutes.

You can adjust frequency and duration based on your personal needs and comfort level. For optimal results, use MoonSculpt 1.0 consistently and pair it with a healthy lifestyle, including regular exercise, balanced nutrition, and any complementary products you use as part of your routine.

Yes. We offer a 30-day results or money-back guarantee, so you can try the product risk-free. If you’re not satisfied with your results within this period, you’re eligible for a full refund.

Your results are our priority, and nothing should stand in the way of you confidently trying our products.

MoonSculpt 1.0 delivers micro-compression and sonic micro-vibration waves deep into the skin. These waves help break down fat cells, tighten loose skin, and reduce the appearance of cellulite and stretch marks in treated areas.

All of this is achieved with MoonSculpt 1.0. Learn more about how it works here.

Yes. MoonSculpt 1.0 features three massage cushions designed to feel smooth, gentle, and comfortable on all areas of the body—even for those with sensitive skin.

We recommend avoiding the use of MoonSculpt 1.0 on the abdominal area during pregnancy. However, it can be safely used on other areas of the body during this time.

MoonSculpt 1.0 can be used on the following areas of the body:

  • Stomach

  • Thighs

  • Buttocks

  • Arms

  • Chest

  • Back

  • Neck

  • Throat

  • Face

If you want, I can also tighten this into a more premium / clinical-style list for the site.

Yes, it can. Many customers use MoonSculpt 1.0 on the face and see positive results. However, the device is primarily designed for body use, so it may require a bit more care and precision when used on the face.

We recommend moving MoonSculpt 1.0 slowly in small circular motions over the selected area. While this isn’t required to see results, it’s our suggested method for achieving the best possible outcome.

Yes, absolutely. You can treat multiple areas in one day—just allow at least 15 minutes between sessions so the device can cool down before moving to a new area.

Yes, we recommend using a cream or oil to help MoonSculpt 1.0 glide smoothly over the skin. Many customers enjoy using their favorite product, as it enhances comfort and can help support better results.

We’ll also be launching our own specially developed, scientifically tested cellulite oil designed to help reduce the appearance of cellulite and support firmer-looking skin.